The Graduate Program
Geelong Based | Full-time
Have you just completed or will complete your IT degree – majoring in Computer Science or Software Development or similar Information systems degree in 2018-19?
This opportunity will suit those interested in Software Consulting, Testing or Programming!
If working with an Industry leading product & the latest technologies such as smartphone and tablets appeals to you, then read on!
Positions are Full-time, Monday to Friday and Geelong based. Carelink+ is our product and is the leading product in the Community Care Industry. We service over 140 Community Care providers across all states. Begin a journey through our organisation over the next 12-18 months and be rewarded with a permanent ongoing role with us. This opportunity will expose you to different teams, different management styles and valuable hands on experience. The successful applicant will rotate through the following areas to ensure a solid foundation from which to launch your career:
- Customer Support
- Programming and development
- Quality assurance and testing
- Implementation Consulting
Our Customer Support team, provide first and second level issue resolution via ongoing support and troubleshooting assistance to customers on a daily basis as well as training services to ensure a consistent, quality outcome. This rotation includes intensive product training, database basics, exposure to triage, investigation, email communication and other processes. As well as deployment of features and SQL scripts to customers. You are supported by a team of experts in problem resolution.
Our Solutions team, design and develop our Carelink suite of products. There is a variety of work from research tasks, proof of concept, new product development, enhancement, maintenance and assisting with support. Changes to software are completed from specifications in accordance with design standards. Our technology strategy is modernising our products to cloud, web and mobile – as suited to the user and their needs. The technologies we use includes; Angular, Ionic, C#, SQL Server, SQLite, WPF and Crystal Reports. The current portfolio includes software designed for the web that is responsive across all devices, a mobile app and a desktop app. You will be working with a team of experienced software developers to assist and provide guidance
Our Quality Assurance team, build and execute test plans for all software changes and package our software for release to customers. Testing includes validation against specification to ensure the software meets customer expectations and is industry leading. Test types include system, smoke, regression, release packaging and working with customers in beta testing. They document test results, setup and maintain test environments, including automated testing. This rotation includes working with tools such as Jira, TestRail and MS SQL Server
Our Customer Consulting team provide experienced consultants to go on site to undertake a diagnostic review of how our product can best be implemented in a customer’s environment and develop project plans to achieve these outcomes. They review product features in use on a customer’s site and determine if they are being used effectively and whether there are options that the organisation could use to be more efficient and effective. They also, review and clean data for customers, give advice on how to best structure their data and overall best business practices. During this rotation you are exposed to the various industries in which we operate and learn an appreciation of how our product benefits our customers.
The successful Graduates will gain valuable work-life experiences within a supportive and friendly environment, develop a solid career foundation, identify their strengths and equip them to work in any area of the business.
There really isn’t a downside!
Email your Cover letter and Resume to: The HR Manager – email@example.com
Working with industry leading products and the latest technologies helping to transform the way you work.
We are clearly guided by our values of Knowledge, Integrity and Action which have been built into our business activities.
Our people differentiate our business from others and we are always looking to expand upon our teams across the organisation.
These are exciting times of growth and change. We look forward to receiving your applications for the current opportunities below.
Other Carelink Opportunities
Melbourne Based – Full-time The Company We are a rapidly growing system solutions provider that specialises in software solutions to the Community Service and related markets. Our industry leading Carelink product is implemented across a national customer base and utilises the latest technologies.
Accounts & Administration Officer
An exciting opportunity for an experienced Accounts and Administration Officer to join our friendly team based in Geelong. This varied role, will give you the opportunity to coordinate and assist in the accounts and admin function.
Customer Consultant - Software
We are looking to secure a passionate, adaptable and experienced Consultant to join our Customer Consulting team. This role will be responsible for implementing the productivity tools that our Carelink software offers to our customer base and optimising how they use our software to give them greater agility, compliance, management and interpretation of their data.