How can Carelink help your organisation?
As an organisation with over 20 years of experience in the community care business, we can assist your organisation to provide low-cost and high quality services with our purpose built client management system. The Carelink Product Suite provides efficiency in enquiries, rostering, client and employee management, reporting, integration with widely used third party payroll and finance systems, electronic time sheeting, forms management, award interpretation and much more.
We can assist you in the transition to NDIS Reporting, as well as existing requirements including HASI and CANVAS.
Carelink can be utilised for CHSP, HCPs, DEX reporting and integration with Medicare online when it becomes available.
Carelink assists organisations to operate effectively in the new contestable market by making NDIS claiming efficient no matter how large or small.
Child and Family
We help child and family services organisations with Out of Home Care and DEX reporting, along with case management functions and other business practices.
Civica has a strong track record as one of the fastest growing providers of our kind, driven by a clear strategy to help our customers address sustained and significant change and to transform the way they work.
From Feb 1 2019 the Carelink business is being renamed as Civica Care and we are gradually changing our company branding. The established Carelink product name will continue to be used in the marketplace unchanged. Please look out for further communications.
Meet ouR leadership team
Managing Director - Civica Care
Business Services Director
As a hands-on leader, Craig is committed to keeping Carelink fresh and relevant. He is actively engaged in the community care industry and is continuing to create innovative approaches to meet customers’ needs. His can-do attitude and positive outlook helps to enable the Carelink team to achieve company outcomes and stay on target.
Bringing over 20 years of business experience in Accounting and Human Resources, Ann oversees our Finance, HR, ICT and Procurement with the assistance of her dynamic and energetic Corporate team. She holds our company values in high esteem and is dedicated to providing a professional and friendly working environment for both our team and customers.
Our dedicated and caring customer team provide daily assistance to our customers including best practice reviews, training, diagnostics, implementation, and ongoing support.
Our experienced solutions team design and develop our Carelink Product Suite in accordance with specific quality standards and continue to create new and innovative solutions.
Our multi-talented corporate team oversee, manage and support the Carelink team with human resources, finance, premises, marketing and procurement.
Our energetic business development team aim to build strong relationships, generate product interest, keep abreast of the industry changes and skilfully align our software to user requirements.
Meet our Managers
Senior Manager , Managed Services
Software Solutions Director
Customer Account Manager
National Sales Manager
Senior Manager, Professional Services
PMO and Q&A Manager
Customer Support Manager
Product Solutions Manager
Solutions Sustainability Manager
We treat our colleagues, customers, partners and business community with the highest degree of fairness and trust.
We produce excellent, innovative products and solutions for our customers in every facet of our business.
We conduct ourselves with uncompromising integrity and honesty as individuals, as teams and as a company. We make a positive impact through our actions and behaviours.